Accelerating Digital Business Transformation With IoT Saptarshi Routh Angelo Marotta
(arrived late, mea culpa)
- case study (didn’t mention name, but just moved headquarters to Boston. Hmmmmm).
- you will be disrupted by IoT.
- market fragmented now.
Toshiba: How is IoT Redefining Relationships Between Customers and Suppliers, Damien Jaume, president, Toshiba Client Solutions, Europe:
- time of tremendous transformation
- by end of ’17, will surpass PC, tabled & phone market combined
- 30 billion connect devices by 2020
- health care IoT will be $117 billion by 2020
- 38% of indiustry leaders disrupted by digitally-enabled competitors by 2018
- certainty of customer-supplier relationship disruption will be greatest in manufacturing, but also every other market
- farming: from product procurement to systems within systems. Smart, connected product will yield to integrated systems of systems.
- not selling product, but how to feed into whole IoT ecosystem
- security paramount on every level
- risk to suppliers from new entrants w/ lean start-up costs.
- transition from low engagement, low trust to high engagement, high trust.
- Improving efficiencies
- ELIMINATE MIDDLEMAN — NO LONGER RELEVANT
- 4 critical success factors:
- real-time performance pre-requisite
- robustness — no downtime
- scalability
- security
- case studies: energy & connected home, insurance & health & social care (Neil Bramley, business unit director for clients solutions
- increase depth of engagement with customer. Tailored information
- real-time performance is key, esp. in energy & health
- 20 million smart homes underway in GB by 2020:
- digitally empowering consumers
- engaging consumers
- Transforming relationships among all players
- Transforming homes
- Digital readiness
- car insurance: real-time telematics.
- real-time telematics data
- fleet management: training to reduce accidents. Working w/ Sompo Japan car insurance:
- Birmingham NHS Trust for health (Ciaron Hoye, head of digital) :
- move to health promotion paradigm
- pro-actively treat patients
- security first
- asynchronous communications to “nudge” behavior.
- avoiding hip fractures
- changing relationship w/ the patient: making them stakeholders, involving in discussion, strategy
- use game theory to change relationship
One-on-one w/ Christian Steenstrup, Gartner IoT analyst. ABSOLUTE VISIONARY — I’LL BE INTERVIEWING HIM AT LENGTH IN FUTURE:
- industrial emphasis
- applications more ROI driven, tangible benefits
- case study: mining & heavy industry
- mining in Australia, automating entire value train. Driverless. Driverless trains. Sensors. Caterpillar. Collateral benefits: 10% increase in productivity. Less payroll. Lower maintenance. Less damage means less repairs.
- he downplays AR in industrial setting: walking in industrial setting with lithium battery strapped to your head is dangerous.
- big benefit: less capital expense when they build next mine. For example, building the town for the operators — so eliminate the town!
- take existing processes & small improvements, but IoT-centric biz, eliminating people, might eliminate people. Such as a human-less warehouse. No more pumping huge amount of air underground. Huge reduction with new system. Mine of future: smaller holes. Possibility of under-sea mining.
- mining has only had incremental change.
- BHP mining’s railroad — Western Australia. No one else is involved. “Massive experiment.”
- Sound sensing can be important in industrial maintenance. All sorts of real-time info.
- Digital twins: must give complete info — 1 thing missing & it doesn’t work.
- Future: 3rd party data brokers for equipment data.
- Privacy rights of equipment.
- “communism model” of info sharing — twist on Lenin.
Accelerating Digital Transformation with Microsoft Azure IoT Suite (Charlie Lagervik):
- value networking approach
- customer at center of everything: customer conversation
- 4 imperatives:
- engage customers
- transform products
- empower employees
- optmize operations
- their def. of IoT combines things/connectivity/data/analytics/action Need feedback loop for change
- they focus on B2B because of efficiency gains.
- Problems: difficult to maintain security, time-consuming to launch, incompatible with current infrastructure, and hard to scale.
- Azure built on cloud.
- InternetofYourThings.com
Afternoon panel on “IoT of Moving Things” starts with all sorts of incredible factoids (“since Aug., Singapore residents have had access to self=driving taxis”/ “By 2030, owning a car will be an expensive self-indulgence and will no longer be legal.”
- vehicles now have broader range of connectivity now
- do we really want others to know where we are? — privacy again!
- who owns the data?
- what challenges do we need to overcome to turn data into information & valuable insight that will help network and city operators maximize efficiency & drive improvement across our transportation network?
- think of evolution: now car will be software driven, then will become living room or office.
- data is still just data, needs context & location gives context.
- cities have to re-engineer streets to become intelligent streets.
- must create trust among those who aren’t IT saavy.
- do we need to invest in physical infrastructure, or will it all be digital?
- case study: one car company w/ engine failures in 1 of 3 cars gave the consultants data to decide on what was the problem.
